XTime: Transforming the Automotive Service Industry

“Over the past 9 years Xtime has become the trusted partner of the leading automotive companies on the planet. Xtime’s customer list is comprised of 20 global automakers, as well as 8 major and dozens of smaller dealer groups – more than 6,000 dealers in all.”

Xtime Service CRM (2009-present)

  • BPM: Global expansion enablement
    • Developed custom provisioning work-flow management system
    • Optimized Dealer-Management System (DMS) integration
    • Reduced 6-month provisioning backlog to 3 days
  • Innovation Assignments:
    • Tablet app for automotive service centers
    • Scalable provisioning platform
    • Brand-tailored, Real-time Analytics


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